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Google and Alphabet Watch: Insights on Google's ecosystem, including Android, Gmail, Chrome, plus other bets and innovations coming from Mountain View.

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Google accused of being "woke" after Gemini creates inaccurate, racially diverse historical images

It has now suspended the feature
Facepalm: Generative AIs are often accused of being biased, but it appears that Google went a bit too far in trying to address this problem with Gemini. The company has apologized after the tool produced images showing people of color and women in historically inaccurate contexts, such as Nazi-era German soldiers and the Founding Fathers. It's led to complaints about Gemini being "woke," and Google has now paused the feature while it makes changes.
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Google is testing a feature that holds customer service calls for you until a human representative arrives

Forward-looking: Most people dread calling customer service numbers because it usually means navigating a menu of automated options and then waiting on hold while listening to elevator music, sometimes for over an hour, before speaking to a live person. Google is testing a feature that allows technology to take your place for the initial steps of a call.
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